Navigating the Brightback Settings Page

 We have an updated Settings UI in Brightback that allows us to bring the admin and configuration of Brightback into our Admin App.  The first thing you will likely notice is that we have split out settings by account. This allows admins to configure both Account and Company level configurations in Brightback. Each of these sections will contain a sub-page within it that contains the various components you need to control your Brightback app. We will be expanding the settings functionality over time so if there is something you don't see here but would like to be able to control, please send a feature request to support@brightback.com.

App Level Settings

Company Level Settings

App Level Settings

Alerts & Webhooks

Here you can turn on or off alerts sent via email or slack.  Click the pencil to edit the content of the message. 

Webhooks

Add or enable webhook notifications and copy or update the authentication signature. 

Integrations

Connect third-party integrations

Setup

Map fields from the JS or subscription management provider, and manage your key configuration settings. 

The Save and Cancel intervals tab allow you to select the time windows that get applied for key logic events in Brightback. It is important to set these to appropriate time windows for your relative business model, the defaults are set for a subscription business that typically bills its customers on a monthly basis. Customers who have a weekly subscription model will typically select 7 or 14 days as a save interval, 60 days as a Unique save period, and 30 days as a Unique cancel period. 

The Billing system section allows you to enable the four different billing integrations that we provide for Stripe, Recurly and Chargebee customers. 

Finally, you can enable Revenue in Reports and select which field is used to present Revenue via the Revenue in Reports section. We currently support showing any numeric field you map into Brightback here, along with a pre-computed MRR or Subscription price field from our Attribution billing integration. If you select the Billing option, you will get to choose which version of revenue we display. MRR will calculate values on a monthly basis based on your full subscription value and it's corresponding billing frequency and the Subscription price will aggregate values on the full price of the subscription regardless of billing term. 

Company Level Settings

Some of the settings in Brightback will be configured at the global Company level and thus apply to all of your Applications. Those settings will live here. 

Users

Invite users, see a list of users, and scrub test sessions from reporting. 

Account

Coming soon!

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