Brightback Subprocessors and Subcontractors
Chargebee and its group companies use sub-processors to assist them in connection with the Services (as described in the Terms of service).
THIRD PARTY SUB-PROCESSORS:
|Sub-processor||Subject Matter||Purpose / Nature of processing||Data centers|
|Amazon Webservices, Inc.||Cloud Service Provider||Cloud infrastructure provider for Chargebee Retention, where the SaaS applications are hosted. Data stored, processed and transmitted through Chargebee Retention product resides on Amazon Web Services data centers||US|
|Rollbar||Error monitoring platform||Error monitoring tool that helps Chargebee Retention to discover, triage, and prioritize errors in real-time.||US|
|PagerDuty||Error monitoring platform||Error monitoring tool that helps Chargebee Retention to discover, triage, and prioritize errors in real-time.||US|
|HelpScout||Knowledge base and customer support||Used to communicate with Chargebee Retention customers and hosts our helpdesk articles and FAQ||US|
The following group members of CHARGEBEE INC., function as sub-processors with one or more entities providing support, maintenance and hosting services.
|S No||Group Companies||Location|
|1||CHARGEBEE TECHNOLOGIES PVT. LTD||India|
|2||CHARGEBEE B.V||The Netherlands|
|3||CHARGEBEE AUSTRALIA PTY. LTD||Australia|
For queries regarding sub-processors please reach out to firstname.lastname@example.org