Reporting
Navigating Brightback data for actionable insights
- Navigating the Dashboard
- Reporting terms and definitions
- Reporting on Deflection and Save Trends in Brightback
- Reporting on Experience/Page Performance in Brightback
- Reporting on Offer performance
- Understanding the Insights Report
- Discovering Trends
- Getting to know Customer Pages
- Calculating lost (and saved!) revenue per customer
- Validating Saves against your billing system
- Reporting on Fields in Customer Pages
- Exporting Data from Reports in Brightback
- Smart Routing (Beta): Brightback's new Machine Learning feature
- Brightback Key Metrics Definition