Reporting
Navigating Brightback data for actionable insights
- Reporting terms and definitions
- Cohort vs. Event-Based Reporting in Brightback
- Navigating the Dashboard
- Reporting on Deflection and Save Trends in Brightback
- Reporting on Experience/Page Performance in Brightback
- Reporting on Offer performance
- Understanding the Insights Report
- Discovering Trends
- Getting to know Customer Pages
- Filtering Reports by Audience or Experience in Brightback
- Calculating lost (and saved!) revenue per customer
- Validating Saves against your billing system
- Reporting on Fields in Customer Pages
- Exporting Data from Reports in Brightback
- Smart Routing (Beta): Brightback's new Machine Learning feature
- Brightback Key Metrics Definition
- Reporting on Customers Last Action in Brightback
- Tracking Responses to Feedback Offer Modals in Brightback
- Key Date Fields in the Brightback Customers Page